Frequently Asked Questions

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Why is mobile number and email id mandatory for registration/online booking ?

Verified mobile number and email ID are required for important communication from Venkataramana Bajaj, your selected dealership and our authorised third-party partners such as insurance, finance and other services that you may avail of. Venkataramana Bajaj Auto does not share your data with any unauthorised third parties. For further details on how your data may be used / stored, please refer to the Privacy Policy.

Vehicle I want to book is not displaying on website

The online booking service is being rolled out gradually. Vehicle you want to book may not be available for online booking or temporarily not available or discontinued. Please check with your nearest Venkataramana Bajaj dealership to find a nearest dealership, visit

What is the booking amount?

The booking amount is advance payment made to your selected dealership for online booking. The booking amount may vary for different vehicles. Kindly note, all the transactions and processes after online booking needs to be done by you at the selected dealership premises.

Vehicle is not displaying for my selected state / city / Dealership

The online booking service is being rolled out to dealerships in a phased manner. Vehicles may be available in only select states, cities and dealerships. If vehicle is not displaying for online booking for your selected state / city / Dealership, you may reach out to nearest dealership to book offline at dealership directly. To find a nearest dealership, please visit

Is FAME II subsidy available for all vehicles ?

FAME-II subsidy benefit, as approved by department of heavy industries, Govt. of India, is available on the purchase of an electric vehicle. The FAME-II subsidy amount is displayed in the price breakup at the time of online booking.

Please note, the subsidy is available for a customer only on purchase of one electric vehicle (any make, any type of electric vehicle) and subject to approval from department of heavy industries, Govt. of India. Customer who has already availed subsidy benefit on any electric vehicle (any make, any type of electric vehicle) is not eligible for claiming FAME subsidy on the subsequent electric vehicles purchased.

The customer shall provide an undertaking with regard to FAME subsidy. The vehicle is sold subject to such an undertaking. Bajaj Auto Limited shall not be responsible for the veracity of the said undertaking and any liabilities or consequences arising in case of false undertaking shall be the sole responsibility of the customer. Further, the customer shall indemnify Bajaj Auto Limited or any of its associated parties against any losses or liabilities incurred by Bajaj Auto Limited or any of its associated parties in the event of such losses or liabilities arising out of a false undertaking.

The final price at the time of invoice is inclusive of approved subsidies and customer shall make the full payment as on date and time of vehicle invoice.

FAME-II guidelines & rules, as communicated by department of heavy industries, Govt. of India, shall apply.

Can I book multiple vehicles on website ?

Yes. You can book multiple vehicles on website. The online booking is limited to one vehicle at a time. Once you compete a booking for one vehicle, you can then make a separate booking for another vehicle. However, for purchase of electric vehicle, subsidies, if any, shall be applicable on purchase of only one electric vehicle (any model, any make) as per the applicable government regulations.

Can I book same model multiple times ?

We are restricting the online booking of same vehicle model by a single customer to maximum of 3 bookings for most of the models. For some vehicle models, the limit may be different. For vehicles with Government subsidies (implicit or explicit), customer can book only 1 vehicle model. For purchase of multiple / bulk quantities for a single customer, please approach the nearest dealership physically.

I’ve booked online but dealer is asking me to pay more due to price revision

The prices displayed on the website at the time of booking are approximate ex-showroom and on-road prices for reference purpose only. In case of any price revisions between online booking and vehicle invoicing at dealership, the actual price as on the date and time of invoice at dealership shall be applicable. You can always check the latest price online. Prices and taxes are subject to change without notice. The customer shall make direct payment to dealership for purchase of any additional products & services. Such products, services prices are not included in the on-road prices displayed online, unless explicitly highlighted.

Do I have to pay extra for booking online ?

While making online bookings, for most of the payment options, the payment gateway fee is not charged to you. However, the exact amount payable for a booking, including applicable gateway fees is displayed on payment page while making online payment on payment gateway.

For online final payment, customer shall pay the amount including the applicable payment gateway charges. For payment using Rupay debit cards and UPI payments, the payment gateway fee is not charged to you. Terms and conditions apply.

What are the documents I need to submit ?

Once you make online booking, click on “Proceed to purchase” to upload documents and RTO details. The list of documents that needs to be uploaded can be seen in the respective section. Please ensure you upload all required documents in required formats.

Some dealerships / vehicles may not be available for online purchase journey. In such cases, once you make online booking, a message is displayed on the website informing you to complete the purchase process at dealership directly.

Who is insurance provider for online booking ?

For online customers, we are currently providing motor vehicle insurance from our linked insurance companies. We are in the process of onboarding more insurance providers in a phased manner.

Who is finance / loan provider for online booking ?

Currently, Bajaj Finance Limited is our partner for providing instant online vehicle finance for vehicle purchases on our website. We are in the process of onboarding more finance partners in a phased manner.

Can I get vehicle registered in my parent / spouse's name.

Yes. After online booking, at the time of uploading documents for KYC and RTO details, you can provide documents and submit the details of the concerned person on whose name you want to Register the vehicle. Also, please ensure that you submit and get all RTO documents and get these documents physically verified at dealership.

Please note - If any finance is approved in different name than RTO registration name, it needs to be re-applied.

Can I register a vehicle in my wife's name ?

Yes. You can register vehicle with different mobile number & name, than the details used for registration on website. Please ensure all the details & documents submitted after online booking, for RTO registration are in the name of the person in whose name the vehicle needs to be registered.

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